Terms & Customer Information
Table of Contents
A. General Terms and Conditions
3 Return costs when exercising the right of withdrawal
4 Prices and Payment
5 Shipping conditions
6 Liability for defects
7 Governing Law, Jurisdiction, contract language
B. Customer information
1 Information on the identity of the seller
2 Information on the essential characteristics of the goods or services
3 Information about the conclusion of the contract
4 Information about payment and delivery
5 Information about the technical steps leading to the conclusion
6 Information Storage of contract
7 To recognize information about the technical means to input errors and rectify
8 Information about the available languages for the contract
C. Returns and withdrawals
D. Privacy Statement
A. General Terms and Conditions
1.1 These terms and conditions of the ClarityProject/ Lothar Koch (hereinafter "Seller"), shall apply to all contracts concluded by a consumer or trader (hereinafter "Customer") to the seller in terms of the seller in its online store goods and / or services shown . This is the involvement of the customer's own terms is contradicted, unless it is otherwise agreed.
1.2 A consumer in the sense of these General Terms and Conditions shall mean any natural person who enters into a legal transaction for a purpose which can be attributed neither commercial nor their independent vocational activity. An entrepreneur in the sense of these General Terms and Conditions shall mean any natural or legal person or a legal
Partnership that enters into a legal transaction in the exercise of their independent
trade or profession is.
2.1 The products contained in the online shop of the seller do not constitute binding offers on the part of the seller, but intended to submit a binding offer by the customer.
2.2 The customer may offer via the integrated online shop of the seller
via an online order form. In this case, the customer has to enter his personal data by clicking the buttons on the final ordering a legally binding contract offer in relation to the goods and / or services included in the basket. Furthermore, the customer can also transmit his offer by telephone, fax or e-mail, or mail to the seller.
2.3 The Seller may accept the offer of the customer within two days,
- By submitting to the customer a written confirmation or confirmation in writing (fax or email), with respect to the receipt of the order confirmation to the customer is relevant, or
- By sending the customer the ordered goods, with respect to the receipt of the goods at the customer applies, or
- after submission of its order asking the customer to pay.
If several of the above alternatives, the contract is concluded at the moment when one of the above alternatives occurs first. If the seller reacts not to the offer of the customer within the aforesaid period, it shall be deemed rejection of the offer, with the result that the client is no longer bound by his declaration of intention.
2.4 If the customer uses during the online order process, "PayPal Express" as a payment method, he issues the order process by clicking the buttons at the same time a final payment order to his payment service. In this case, the seller accepted already contrary to section 2.3 the customer's offer at the time in which the client initiates the checkout process by clicking on the buttons to the final checkout process.
2.5 The period for acceptance of the offer commences immediately on the day after the despatch of the offer by the customer and shall end with the expiry of the next day, which followed the dispatch of the offer. If the last day of the period falls on a Saturday, a Sunday or a nationally recognized public bank holiday, it occurs the next business day instead of such a day.
2.6 The order processing and contact will usually occur via email and the automated
order processing. The customer shall ensure that the order processing
specified e-mail address is correct, so at that address from the seller sent e-mails can be received. In particular, the customer has to ensure the use of spam filters, all sent by the seller, or from third parties responsible for order processing e-mails can be delivered.
3) Return costs when exercising the right of withdrawal
If the customer has a right of withdrawal, then in exercising the right of the regular costs of the return upon him, when the price of the returned goods does not exceed an amount of 40 euros or if at a higher price the thing the customer payment or partial payment at the time has not yet provided the revocation, unless the goods are not as ordered. In all other cases, the seller bears the cost of return.
4) Prices and Payment
4.1 The prices quoted by the Seller are final and include VAT.
If necessary, additional delivery and shipping costs are given separately.
4.2 For deliveries to countries outside the European Union may in fact be more cost
apply and the Seller is not responsible for and shall be borne by the customer. These include
For example, costs for the transfer of funds through banks (eg transfer fees,
Exchange fees) or legal import duties or taxes (eg customs duties).
4.3 The customer can choose different payment options available, which are given in the online shop of the seller.
4.4 If agreed in advance, payment is due immediately upon signing.
4.5 When you choose to pay delivery on account of the purchase price within 14 (fourteen) days shall be paid after receipt of the invoice without deduction, unless otherwise agreed. The seller reserves the right to invoice perform a credit check when selecting the payment method and delivery reject this payment with negative credit rating.
5) Shipping conditions
5.1 Delivery of goods occurs regularly on the shipping routes and at the customer
delivery address. Is in the processing of the transaction in the order processing of
Seller's delivery address relevant. Notwithstanding the above, at the time of payment at PayPal shipping address provided by Customer is instrumental in selecting the PayPal payment.
5.2 Sends the transport company sent the goods back to the seller, because the customer service was not possible, the customer bears the cost of the failed delivery. This does not apply if the customer exercises by refusing acceptance his right, if he has not represented the circumstance that led to the impossibility of delivery or when he was temporarily prevented the acceptance of the tender, except that the Seller him the power had announced a reasonable time before.
5.3 pickup is not possible for logistical reasons.
6) Liability for defects
The statutory liability for defects.
7) Applicable law, jurisdiction, contractual language
7.1 The law of the Federal Republic of Germany under exclusion of the laws on the international sale of goods shall apply to all legal relationships between the parties. For consumers, this choice only insofar as the protection granted is revoked by mandatory provisions of the laws of the State in which the consumer has his habitual residence applies.
8 The contract language is German.
B. Customer information
1) Information on the identity of the seller
25980 OT-Rantum / Sylt
Tel: +49 4651/201088
Sales tax identification number according § 27 a VAT Tax Act: DE 219 976 773
2) information on the essential characteristics of the goods or services
The essential characteristics of the goods or services resulting from the respective set by sellers product description.
3) Information on the conclusion of the contract
The conclusion of the contract is in accordance with Paragraph 2 of the General
Terms and conditions of the seller (see above).
4) Information about payment and delivery
Payment shall be made in accordance with Paragraph 4 of the Seller, the terms and conditions (see above) in conjunction with the information on payment methods in the online shop of the seller. Delivery will be made in accordance with paragraph 5 of the seller's terms and conditions (see above).
5) Information about the technical steps leading to the conclusion
5.1 For an offer on the online order form from the seller, the customer must
through the following technical steps:
5.1.1 Loading of the item in the virtual shopping cart
5.1.2 Registration in the online store by entering your user ID and password, or - if a
Account does not exist - New registration with or without opening an account
5.1.3 Entering billing and shipping address
5.1.4 Selection of the desired payment
5.1.5 Summary of References
5.1.6 sending the order
5.2 Acceptance by the Seller shall be governed by Section 2.3 of the General
Terms and conditions of the seller (see above).
6) Information on the Storage of contract
When submitting a bid on the online order form from the seller of the contract will be filed by the seller and sent to the customer after submitting his order, together with these Terms and customer information in writing (eg e-mail, fax or letter). In addition, the text of the treaty on the seller's website is archived and can be downloaded free of charge from the customer via his password protected customer, specifying the login information, unless the customer has created an account in the online shop of the seller before submitting his order.
To recognize 7) information on the technical means to input errors and rectify
Before binding the order using the online order form from the seller, the customer can correct his entries using the standard keyboard and mouse functions. In addition, all entries before the mandatory submission of the order once in a
Confirmation window is displayed and can be modified there using the usual keyboard and mouse functions.
8) Information on the available languages for the contract
For the contract is exclusively for the German language.
Consumers are entitled to a right of withdrawal under the following conditions, where consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither commercial nor their independent vocational activity:
You can cancel your contract within 14 days without giving reasons in writing (eg letter, email) or - also by returning the thing - if the goods before the deadline expires. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
25980 OT-Rantum / Sylt
In case of an effective withdrawal, the mutually received benefits are to be returned and any benefits (eg interest) surrendered. If you can not or partially, or only return them in deteriorated condition or give us the performance received and benefits (eg benefits), you have to pay us compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the costs of the return if the delivered goods ordered and corresponds to the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have contractually agreed part payment provided. Otherwise the return is free for you. Not parcel things do you pick.
Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.
End of cancellation policy
Exclusion of right of withdrawal
The right does not apply to distance contracts for the delivery of audio or
Video recordings or software if the delivered data carriers have been unsealed by you.
1) Please avoid damage and contamination of the product. Send the product, please
possible in original packaging with all accessories and with all packaging components to us. Use a protective outer packaging. If you do not have the original packaging, please provide a suitable package for adequate protection against transportation damage.
2) Please send as unfree not the goods back to us. We will reimburse you also like to request the postage in advance, if they are not to be borne by you.
3) Please note that the above paragraphs 1-2 is not a prerequisite for the effective exercise of the right.
D. Privacy Statement
We are pleased that you are visiting our website and thank you for your interest in our
Company and our products. The protection of your privacy when using our website is important to us. Therefore, please note the following information:
1) the collection, processing and use of personal data
You can visit our website without that we collect personal data from you. Personal data are only collected if you to us of your own accord
Execution of a contract, when opening an account or within the framework of
Contacting tell. This data is used without your express consent alone respectively for contract execution and handling of your requests. After completion of the contract your data will be stored with regard to tax and commercial law retention periods, but deleted after these periods.
Furthermore, personal data is collected when you are on our e-mail newsletter
Register. This data will be used by us for our own promotional purposes in the form of our email newsletters, unless you have expressly agreed herein as follows:
You can unsubscribe at any time using the link provided in the newsletter or by
Unsubscribe appropriate message to us. After cancellation, your e-mail address
2) disclosure of personal data
Which we collect personal information be shared in the context of contract to the delivery of contracted transport companies, to the extent necessary to deliver the goods.
This website uses "cookies", which are used to our overall web presence
user-friendly, making it more effective and safer - for example when it comes to speed up the navigation on our website. Cookies also enable us, the frequency of
To measure page views and general navigation. Cookies are small
that no cookies (our website) will be accepted.
4) use of Google AdSense
This website uses Google AdSense, a web analytics service provided by Google Inc. ("Google"). Google AdSense uses "DoubleClick DART cookies" ("cookies"), these are text files that are stored on your on your computer and allow an analysis of your use of the website.
In addition, Google AdSense uses to gather information, so-called "Web-Bacon" (small invisible images), recorded by the use of simple actions such as the traffic on the website, can be collected and evaluated. The information generated by the cookie and / or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google uses the information thus obtained to perform an analysis of your usage patterns with regard to the AdSense ads. Which is within the scope of Google AdSense by your IP address is not associated with any other data held by Google. The information collected by Google may be transferred to third parties, unless required by law and / or where such third parties process the information on Google's behalf. You can object to the reduction of advertising cookies permanently by preventing this by setting your browser software or available at the following link to download the browser plug-in and install it:
Please note that certain features of this site may not or only
5) Use of Google AdWords Conversion Tracking
This website uses the online advertising program "Google AdWords" and the scope of Google
AdWords Conversion Tracking. The conversion tracking cookie is set when a user clicks on an ad delivered by Google ads. Cookies are small text files that are stored on your computer system. These cookies expire after 30 days to be valid and not used for personal identification. The user visits certain pages of this site and the cookie has not yet expired, we can Google and see that the user has clicked on the ad and was redirected to this page. Each Google AdWords customer receives another cookie. Cookies can therefore not be tracked through the websites of advertisers. The information obtained using the conversion cookie information is used, conversion statistics for
AdWords advertisers create, who have opted-in to conversion tracking. Customers are given the total number of users who have clicked on their ad and one with a
Conversion tracking tag page provided were forwarded. However, you will not get any information that can identify users personally. If you do not wish to participate in tracking,
can you object to this use by easily disable the cookie the Google conversion tracking on your internet browser under user settings. You are then not included in the conversion tracking statistics.
6) web analytics service
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google
Analytics uses "cookies", text files that are stored on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
In the case of activation of the IP anonymization on this website, your IP address from Google within the member states of the European Union or other parties to the
Agreement on the European Economic Area shortened. Only in exceptional cases is the complete IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other with website and de rInternetnutzung services associated with the website operator.
It should be noted that this site uses Google Analytics with the extension "_anonymizeIp ()" and therefore IP addresses will be processed only shortened to exclude a direct personal.
7) Use of Facebook plug-ins
We called in our website plugins of the social network facebook.com
Integrated (hereinafter "Facebook"). Facebook is a company Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. A list of these plugins and the appearance of Facebook can
be viewed at the following Internet address: http://developers.facebook.com/plugins
For each call to a web page of our website, which is provided with such a plugin that causes the plugin that you are using the browser loads the visual representation of the plugins from the Facebook server and displays. By integrating the plugin Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) will be transmitted from your browser directly to a Facebook server in the USA and stored there.
If you are a member of Facebook and while visiting our website at Facebook
are logged in, Facebook recognizes the information sent by the plugin, please visit our website which particular web page just this and has your personal account on Facebook, regardless of whether you operate one of the plugins. Now press one of the plugins, for example by clicking on the "Like" button or by submitting a comment, it will be sent to your personal account to Facebook and stored there.
To prevent that Facebook assigns the collected data to your account on Facebook, you need to log out of Facebook before visiting our website. To block the collection and dissemination of your visitors data by Facebook plugin for the future, you can go for some internet browser at the following link, a browser add-on of "Facebook Blocker" refer, please do not delete the browser add-on, as long as you want to block the Facebook plug-ins:
8) using the Google "+1" button
We use our website the "+1" button, social network Google+ (Google Plus) by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA, 94043 USA, (hereinafter
"Google"). For each call to a web page of our website, which is provided with a "+1" button, causing the "+1" button, the browser you are using loads the visual representation of the "+1" button from Google's servers and represents. This is communicated to the Google servers, which you visit certain web page of our website straight. Google logs your browsing history while viewing a "+1" button for a period of up to two weeks to
System maintenance and troubleshooting purposes. A more detailed evaluation of your visit a website our website with a "+1" button will not occur.
Press (Google Plus), the "+1" button while you are logged on Google+, Google acquired via your Google profile information about the recommended URL you, your IP address and other browser-related information so that your "+1" recommendation can be stored and made publicly available. Their "+1" recommendations as evidence along with your name and profile photo in Google services, such as in search results or in your Google profile (as "+1" tab in your Google profile), or in other locations are displayed on websites and ads on the Internet.
"+1" Button with further information on the collection, disclosure and use of data by Google, as well as to your rights with respect to your profile settings:
9) Information on the rights of clients and contacts
You have a right to free information about your stored data, and a right to rectification, blocking or erasure of data. If you have any questions about the collection, processing or use of your personal data, please contact us. The same applies to information, blocking, deletion and correction requests concerning your personal information and for revocation of consents granted. The contact address can be found in our Legal Notice.
Copyright © 2013 IT-law-firm